Shipping & Returns
We value our customers and want every purchase to be completely satisfying. If you are not fully happy with your items, we are happy to offer returns or exchanges. Please note that online and in-store policies differ since items cannot be tried on online. Review the details below.
Shipping
Domestic
- We ship all domestic orders with tracking provided. Orders may be split into multiple packages, and details will be shared via email.
International
- We ship internationally. Tracking information is provided for all shipments. Customers are responsible for any taxes or duties.
Disclosures
- Shipping and handling are non-refundable, except for damaged or incorrect items. Return shipping costs are the responsibility of the customer, and you may choose any suitable method. nectarwears.com is not liable for shipping charges on refused or returned packages.
Returns
Online Orders
- Online orders may be returned under the same conditions. Start your online return here: nectarwears.com.
Exchanges
In-Store Orders
- Items may be exchanged in-store within the allowed period. Original receipt and tags are required. Sale items are final.
Online Orders
- Online exchanges are free and can be processed for a different size, color, or product via our instant exchange system: nectarwears.com.
FAQs
Processing
- Once returns are received, we inspect and process them promptly. Approved returns are refunded to the original payment method. Refunds may take some time to post depending on your bank or card issuer.